Skip to main content

Backlog

12

Under consideration

Feature Request

Send certificate renewal reminders to corporate coordinators

Notifies corporate coordinators when their team members' certificates are approaching expiry, rather than sending individual reminders to each student. Enables coordinators to proactively arrange refresher training for their teams, reducing administrative burden on students and ensuring corporate compliance with certification requirements.

Linear
Feature Request

Implement comprehensive audit trail logging

Automatically tracks and stores a complete history of create, edit, and delete actions across key system entities. Provides administrators with visibility into who made changes and when, supporting compliance requirements, troubleshooting, and accountability for sensitive operations like student record modifications or financial adjustments.

Linear
Feature Request

Add superseded unit management and equivalency mapping

Enables RTOs to add superseded units of competency to courses and map them to current replacement units for Recognition of Prior Learning and Credit Transfer purposes. Handles transition periods when both old and new units are valid, ensuring accurate AVETMISS reporting and proper recognition of students' existing qualifications under updated Training Packages.

Linear
Feature Request

Add refund guidance to enrolment cancellation workflow

Provides clear instructions and links to the refund process when cancelling an enrolment, reducing confusion about next steps. Helps administrators complete the full cancellation workflow efficiently by guiding them to the appropriate screens for processing refunds when applicable.

Linear
Feature Request

Add qualification programme structure and unit bundling

Enables organisations to configure qualification programmes (such as diplomas and certificates) that automatically bundle required units of competency. Streamlines course setup for nationally recognised qualifications by pre-defining unit combinations, ensuring compliance with Training Package requirements and simplifying enrolment into full qualifications rather than individual units.

Linear
Feature Request

Auto-generate unit outcomes from training package data

Automatically extracts and summarises unit outcomes from official Training Package information when creating new units, reducing manual data entry during setup and ongoing course administration. Ensures accurate, compliance-ready outcome descriptions while saving time on unit configuration.

Linear
Feature Request

Display trainer contact details on class day

Allows students to contact their trainer directly on the day of training, such as when running late or needing last-minute assistance. Trainers control which contact details are shared through privacy settings, balancing student convenience with trainer privacy preferences.

Linear
Feature Request

Enable coordinators to update their company information

Allows corporate coordinators to maintain their organisation's details (such as contact information, billing address, and company preferences) directly through their portal. Reduces administrative overhead by empowering coordinators to keep information current without requiring RTO staff intervention for routine updates.

Linear
Feature Request

Add progress timeline to student portal and emails

Displays a clear visual timeline showing students their progress through the enrolment process, from booking through to certificate issuance. Helps students understand what steps remain (such as completing assessments or attending classes) and encourages completion without requiring administrator follow-up.

Linear
Feature Request

Create promotional discounts for courses and class sessions

Enables administrators to configure time-limited sales and discounts applicable to all courses or specific training programmes. Supports promotional campaigns, early bird pricing, seasonal offers, and targeted discounts to drive enrolments during quieter periods or encourage advance bookings.

Linear

Next up

2

Committed and queued

In Progress

Actively being built

No In Progress issues

Done

39

Recently shipped

Feature Request

Integrate with Xero accounting software

Automatically synchronises invoices, payments, refunds, and fees between RTOPilot and Xero, eliminating manual data entry for financial reconciliation. Creates invoices when students enrol, records payments and refunds as they occur, and handles payout reconciliation, providing real-time visibility of training revenue in your accounting system.

Linear
Feature Request

Enable email address changes for student accounts

Allows students to update their email address through their account profile, with verification to ensure the new address is valid and not already in use. Helps students maintain access to their training records and communications when changing jobs or personal email providers, while preventing accidental account conflicts.

Linear
Feature Request

Add digital literacy assessment to LLN testing

Extends the Language, Literacy and Numeracy assessment to include digital literacy skills relevant to workplace technology use. Helps identify students who may need additional support with computers, online learning platforms, or digital workplace tools before commencing training.

Linear
Feature Request

Enable SMS reminders for classes and certificate renewals

Allows automated SMS notifications to be sent to students and trainers for upcoming classes, and to students approaching certificate expiry dates. Reduces no-shows and improves engagement by reaching learners through their preferred communication channel, particularly for time-sensitive notifications.

Linear
Feature Request

Enhance class management interface

Improves the visual design and usability of the class management screens, making it easier to view, navigate, and manage training sessions. Streamlines common workflows with clearer layouts and more intuitive controls for administrators and trainers.

Linear
Feature Request

Enable payment adjustments for externally paid invoices

Allows administrators to record partial payments or deductions on externally paid invoices, such as when discounts are applied after booking or payments are made in instalments. Ensures financial records accurately reflect actual amounts received, improving reconciliation with external accounting systems and handling real-world payment scenarios.

Linear
Feature Request

Enable trainer availability calendar in trainer portal

Allows trainers to indicate their availability and unavailability directly through their portal, with optional notes for specific dates or periods. Helps administrators schedule classes more efficiently by viewing trainer availability at a glance, reducing back-and-forth communication and scheduling conflicts.

Linear
Feature Request

Add wallet card certificate template for construction induction

Provides a card-sized certificate template designed for printing physical cards for a variety of short courses, with appropriate styling and dimensions. Enables organisations delivering safety/construction training to produce cards that meet industry requirements without external design work.

Linear
Feature Request

Enable group enrolments through public booking pages

Allows individuals to enrol and pay for multiple students in a single transaction, such as when a supervisor books training for their team or a parent enrolls multiple family members. Streamlines the booking process for small groups without requiring corporate account setup, reducing friction for common enrolment scenarios.

Linear
Feature Request

Enable fixed-rate pricing for corporate bookings

Allows organisations to set a fixed daily or total cost for corporate training sessions, rather than per-student pricing. Ideal for offsite training where attendee numbers may vary or when charging by capacity rather than individual enrolments.

Linear